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Zendesk

Sales & CRM

Zendesk customer support and helpdesk platform.

How to connect it

  1. In SLX, open your connections and choose Zendesk.
  2. A Zendesk consent window opens, listing the access below. Review it and approve.
  3. Zendesk returns you to SLX and the connection is stored against your workspace.
  4. Ask for something in chat. SLX resolves it to a Zendesk call and runs it. If a token expires or access is revoked, it will ask you to reconnect.

Access it asks for

No OAuth scopes are declared for Zendesk in SLX’s connector configuration. Review whatever access is requested at connection time before approving.

Once it’s connected, here’s how it works

Where you’ll spend your time in SLX — asking for what you want, and checking what ran.

Dobot

Ask in plain English

Chat is the whole interface. Say what you want and Dobot works out which connected app to use and which call to make — no commands to memorise, no forms to fill.